SANE Forums is a peer-to-peer community, where users can support each other.
Mental health professionals moderate Forums conversations, but can’t offer one-on-one or crisis support.
If you need one-on-one support, guidance or information about mental health contact:
- your support people: family, friends, doctor, mental health professional
- SANE Help Centre: 1800 18 7263 or online chat (Mon–Fri, 10am–10pm AEST)
- Beyondblue: 1300 22 4636 or online chat (daily 3pm–midnight AEST)
If you’re distressed, feeling suicidal or unsafe or have urges to harm yourself, contact the following 24-hour services:
Why use an outside service instead of the Forums?
- Your fellow Forums members could be doing it tough too — posting about high distress, feeling suicidal or wanting to harm yourself is likely to increase their levels of distress.
- The Forums provide a different kind of support to crisis services, professionals and your support people. Reaching out to the right kind of support will ensure you get the help you need.
- Outside services provide real-time, one-on-one support that isn’t part of the Forums service.
How do I know when I need crisis support?
It’s time to get one-on-one crisis support if:
- you feel a high sense of distress, and strategies to distract or calm yourself are not working
- you have a plan to harm yourself and have strong urges to follow through with your plan
To help plan ahead for safety during a crisis, check out Beyond Blue’s Beyond Now safety planning app.
For more Forums Guides, see:
Please note: SANE Forums are peer-to-peer support services. The information provided is designed to complement, not replace, the relationship between a patient and their health care professionals.
They do not provide crisis support or counselling. If you or someone you know is in crisis and needs urgent help call Lifeline on 13 11 14 or in an emergency call 000.
