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Hi @Fredd50
I felt upset at the time and confused - I had a headache and couldn't seem to make sense of the guidelines - and yes - it increased my feelings of being alone with the "stuff" though that settled with time
But yes - it is pretty rough to have trouble with a professional service and we do feel isolated when such things are concerned and I was totally off-balance
We need to be able to share our feelings at such a time and one would imagine that this would be the place to do it -
But I am okay now
Dec
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