i will try to respond to my own letter to see if it shows up where all my other letters are. when i scroll down to the bottom of where all my letter are, i cant find a see anything that says ,type new letter here. trying to thank nature for letting me know there is no live chat room, they saved me days of searching but the site wouldnt let me do it so if this works, thanks so much. i should add that the brain injury i have means i retain little of what ive learnt the day before so i have to keep practicing. take care everyone