31-07-2019 02:24 PM
Thank you for your feedback and participating in the consultation regarding sharing negative experiences seeking help and the following Community Guideline:
Please share helpful content, focussed on wellbeing, recovery and help seeking behaviours
Following the consultation we will be removing the statement above as a guideline and moving into the explanatory text, along with information that sharing difficult experiences seeking help can in fact help people along their help seeking journey, so long as it does not include graphic detail, defamatory or private info.
We will also be adding in a guideline that states:
Do not post ongoing / repetitive criticism of a service offering. If you are unsure of where to raise your concerns email email@example.com for information on feedback mechanisms.
We will be updating our moderations protocols and rolling out training to staff about:
Feedback we received that is beyond the scope of this work is below. It will be handed over to the relevant staff to take forward
How the guidelines will be updated (also including an update about eating disorder discriptions following this consultation) - changes in blue
As language can be triggering or elicit a trauma response, out of respect for people with a lived experience and survivors, please
Also, in order to ensure the Forums are safe for you and other members, please:
Although we cannot account for every person’s trigger and trauma response, the guidelines above aim protect the community against common triggers for people with a lived experience of complex mental health issues and trauma. During your time on the Forums please share helpful content, focussed on wellbeing, recovery and help seeking behaviours, from time to time this may include discussion of difficulty seeking help but please keep the conversation away from anything that includes graphic detail, defamatory or private info; focused on your own experience; and for the purpose of gaining support from peers.
Thanks so much for your committment to this process! We think this will make the Forums and even better place.
If you need urgent assistance, see Need help now
For mental health information, guidance and referrals, see the SANE Help Centre
SANE Forums is published by SANE Australia with funding from the Australian Government Department of Health
SANE Australia ABN 92006533606
PO Box 226 South Melbourne 3205 Australia